Shipping

 

Processing Time

Most of our product are a print on demand service. This means that you print all our products once an order is placed. Processing time takes between 5-8 business days. Once your order is processed and shipped you will receive an email notification.

Australia & New Zealand Shipping

Shipping within Australia is FREE for purchases over $85.00. Any purchases under $85.00 incur a flat shipping rate of $10.00. 

Express shipping is available at checkout for an additional cost of $10.00. 

For security reasons a signature on delivery is required.

INTERNATIONAL SHIPPING (excluding New Zealand)

Orders under $85.00 incur a flat shipping rate of $20.00 and over $85.00 will incur a rate of $25.00.

International orders can take 7-14 business days for delivery. Delivery time excludes customs clearance delays for your country. We will not be responsible for any delays in delivery which are beyond our control, which may include delays made by unforeseen weather conditions, a country's local taxes, duties or customs procedures or high volume/ peak season.

Taxes and duties may be charged on your order and are the responsibility of the customer, even if you refuse the shipment upon delivery.These charges must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

You will be emailed notifying of dispatch of your order and provided with a tracking number. All deliveries need to be signed for. 

Kind Is Cool will not be held responsible for any lost or stolen packages. We record all proof of postage.